Arlo cameras are popular for their ease of use, flexibility, and versatility. They offer a great way to monitor your property and keep an eye on what’s going on when you’re not around. However, sometimes users may encounter an issue where their Arlo camera is not connecting to their network, leaving them unable to view their footage remotely. This can be frustrating, but there are a few things you can try to get your Arlo camera back online.
Here are some steps you can take to troubleshoot your Arlo camera connectivity issues:
- Check your network connection: The first thing you should do is check your network connection. Make sure that your router is turned on and that you have a stable internet connection. If your Wi-Fi network is down, your Arlo camera won’t be able to connect to it.
- Reset the Arlo camera: If you’re having trouble connecting your Arlo camera, try resetting it. You can do this by holding down the reset button on the bottom of the camera for 10 seconds. After the reset, your camera should restart and attempt to reconnect to your network.
- Move the Arlo camera closer to the router: If your camera is too far away from your router, it may have trouble connecting to the network. Try moving the camera closer to the router and see if that helps.
- Check the Arlo camera battery: If your Arlo camera runs on batteries, check to make sure they are fully charged. A low battery can cause connectivity issues.
- Check for firmware updates: Arlo cameras occasionally receive firmware updates that can help fix connectivity issues. Check to see if there is a firmware update available for your camera and if so, install it.
- Check your router settings: Your router settings may be preventing your Arlo camera from connecting to the network. Check your router settings to make sure that your camera is allowed to connect and that it has the necessary permissions.
- Contact Arlo support: If you’ve tried all of these steps and your Arlo camera still won’t connect, it’s time to reach out to Arlo support. They may be able to help you diagnose the issue and get your camera back online.
In conclusion, if you are experiencing problems with your Arlo camera not connecting to the network, there are several troubleshooting steps you can take. These include checking your network connection, resetting the camera, moving the camera closer to the router, checking the battery, checking for firmware updates, checking your router settings, and contacting Arlo support. By following these steps, you can hopefully resolve the connectivity issues and get your Arlo camera back online.
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