Is your Accreditation Body the Right Fit for your Needs?

Accreditation provides wholesome benefits to hospitals. It removes the challenges, makes them more efficient, and brimmed with quality care. However, not every accreditation body is the right fit. You need to evaluate it before partnering with them. Here are some pointers that will help you make the right decision.

1. It should evolve with your needs.

Your organization is different from 10 or 20 years ago or even one year ago. New programs, processes, doctors and clerical staff have emerged. Hence, the need has evolved. You need to take on new requirements and consider legal hassle and permissions to ensure the quality of care is not suffered. Hence, the accreditation agency you select should be an expert at what they do, and their standards fit in with your current program/ services. If you think that it does not anymore fit into your line of business, you should hire another. Here are some points to look into if you are considering hiring another NABH accreditation agency

• Look for their standards- they should sync well with your program and services. It should fit your needs.
• Reputation- Find a reputed organization for which the client vouches.
• How much effort you need to invest in- Switching accreditation bodies comes at a cost. A lot of effort need to be invested in finding and selecting the one that resonates with your experience. However, transitioning won’t be the best bet if you are bogged with much effort.
• Costs associated with it- Money always matters, but the accreditation agency should provide true value. If you don’t experience delight and quality or if the cost required to maintain accreditation is much more than result, it is better to search for another agency.
• Timings-How long have you been associated with the existing accreditation agency?

We don’t suggest you make a shift without a reason that validates it. However, it never hurts to look around and ask questions to ensure your NABH accreditation body is the right fit for your organization.

1. Experience with the accreditation agency

How long is an JCI or NABH accreditation agency in the business, and how can it make your hospital a quality depot? You can even view their website or have a telephonic conversation to understand their services with a kaleidoscopic lens.

1. Robust programs

The NABH or JCI accreditation agency you associate with should have robust programs that act as a catalyst towards quality medical care; if those processes are married to your hospitals, what impact will they have on quality, safety, etc? 

1. Do they conduct special webinars to make their point understandable?

Sometimes NABH and JCI accreditation agencies and hospitals might not integrate well. They might not be sailing on the same boat. However, the agency should keep webinars and conferences to express themselves clearly along with the results. The expertise that they pour into can change your hospital and lead to its improvement. 

1. The programs and processes should be tailor-made to suit the hospitals.

Some NABH accreditation bodies and agencies offer introductory programs wherein they explain the accreditation journey through PowerPoint slides and what contribution they expect from the hospital staff to strengthen its basic structure. From then on, the hospitals can peek and understand whether the program and processes are tailor-made to their needs, beliefs and values. It ultimately fosters a long-term relationship.

1. They should have accessible tools and resources to make the process a success.

The JCI or NABH accreditation agency you select should have the necessary tools and resources to implement the process and be able to define the course of action without mingling thoughts. 

1. The right accreditation agency provides value for cost services.

The hospital is already bearing various overhead and fixed expenses. Ensure that the JCI or NABH accreditation agency you select should provide value for cost services, achieving quality improvements in all areas, boosting efficiency, and structuring the costs without obstructing the patient’s care.

1. Is it approved by the government or not

The NABH accreditation agency should be backed by the government body, funders and other health authorities. It signifies the outcomes that it can provide.

1. It should be specific.

The accreditation agency that you select for the hospital should aim at holistic improvement. It should not be constricted to a particular program or specific part. The agency should cover the hospital, assess its quality standard and reward it with processes that generate striking results.

Can you name such an agency that has all?

NABH accreditation strengthens the hospital by providing extensive care programs. Established in 2005, the board have a gamut of processes set up by the Quality Council of India, especially to suit hospitals and healthcare organizations. 

The standards conform with international standards like Australian Council on Health Care Standards and Japan Council for Quality in health care. It is the top accreditation because of the efforts that they put in.  

Benefits that it provides

• Various state insurance schemes demand NABH accreditation
• It vouches for quality patient care and safety
• It raises your prestige
• It provides you with an opportunity to benchmark with the latest healthcare industry.
• The accreditation helps the hospital grow and evolve with changing societal trends.
• It stimulates customer satisfaction which ultimately transforms into a huge revenue.

If you also want to leverage all these benefits and want your hospitals to stay in safe hands, ditch those conventional agencies that blabber a lot and do less; talk to Mediance Consultancy to make your hospital a quality hub.