Do you still get surprised when you end up talking to a robot on the phone? We do! Voice chatbots with a pre-recorded conversation script are too common. You would notice it with any well-known business, it’s their way of ensuring their employees are catering to more urgent tasks.
Chatbots are, in general, necessary for a business and its website to segregate tasks and look after a customer’s needs. In this article, we’ll be breaking down why you need chatbots and which ones you should use. So go, get your notepad!
What is a chatbot plugin for WordPress?
A chatbot is a program that can chat with users on a website. It stimulates conversations by sending automatic messages and offering decision buttons. Some chatbots are good at recognizing the intent of users’ messages and offer predefined replies.
We love chat plugins in WordPress because they enable faster replies, 24/7 support, better user experiences, and enhanced customer interactions, and a useful investment to have for one’s business.
Did you know?
Over 1.4 billion customers have already used a chatbot! Also, about 40% of customers prefer digital AI assistants as a form of customer service. Developers invest their knowledge of advanced machine learning algorithms and user conversation data to train AI chatbots. This ensures that you don’t inadvertently end up punching your devices over their incompetence.
However, jokes aside, the chatbot plugin for WordPress is a must-have because it has tremendous benefits. Curious? Let’s take a look at them!
What are the benefits of chatbot plugins?
Before we give you tea about the best WordPress chatbots, let’s take a look at why chatbots are beneficial.
Customer service for the win
Did you know? Chatbots can answer up to 80% of common consumer questions, thereby saving 30% of your expenditure due to low maintenance.
Makes employee routine more efficient
Chatbots can reduce low-end and repetitive tasks by a whopping 20%! Hence, WordPress chatbots can improve the productivity of your agents drastically.
Easier for customers to research products
Now, what can be more important than product research for a customer than the actual act of buying a product? Nothing. According to the EMACS Journal Survey, over 92% of millennial customers use chatbots to get product details.
Improves customer engagement
Chatbots are virtual assistants for your clients. They improve customer engagement by making the whole experience more personalized and interactive.
WordPress is famous for its site-building features, but at the same time, it’s pretty friendly to plugins. We have analyzed, in the following section, the best chatbot WordPress to use for your website. Save your time and just go over these select plugins to see what suits you best!
Best WordPress chatbots for your website!
Release the breath you’ve been holding, it’s time for the great reveal. Following are some of the best WordPress chatbots for your website that you MUST add when you update your website next.
Read More: https://www.brightbraintech.com/blog/best-wordpress-chatbot-plugins-for-website/
WordPress offers 90+ SEO plugins.
But, what are the absolute best?
You have no time to check every single SEO plugin, right?
So, to make your choices easier, I’ve brought 3 ultimate WordPress SEO plugins that will bring your website back on track and boost its performance.Read the full post here: https://www.websofttutorials.com/top-wordpress-seo-plugins/
Choosing the best eCommerce plugin for your WordPress website is important.
Have a look at the features of Wordpress plugins that set right for your eCommerce site.For more info, visit - https://www.wordpresswebsite.in/our-blog/wordpress-plugins-for-ecommerce-site/
