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It can be difficult to prepare for your first accreditation audit under ISO/IEC 17025. No matter how many ISO/IEC 17025 accreditation assessments you have under your belt, you will still occasionally feel anxious and apprehensive about the results.
In this post put up a list of 10 things you should have on hand when your assessors arrive to help reduce the stress of your impending assessment. When it says that they should be easily accessible, means that you should have them pre-arranged in folders, binders, and/or boxes where you will meet with the assessors.
The Items for Successful Performing an ISO 17025 Accreditation Audit
Gather and arrange the following materials in advance of your ISO/IEC 17025:2005 evaluation.
- Quality Manual: The core of your quality management system is the quality handbook. It would seem straightforward to have extra copies ready for your assessor, yet many laboratories forget to do so. Create copies for both yourself and each assessor.
- Standardised Practices: Your assessors will want to confirm that you have a method to meet the requirement when the ISO/IEC 17025 standard specifies that you shall have one. Therefore, it is preferable to be prepared when an assessor demands to review your procedures (for example, SOPs).
- Accreditation's Objectives: After acquiring your ISO 17025 accreditation, your scope of accreditation is your strongest marketing weapon. Please take the time to check this document for errors, updates, and changes. Make sure that you have this document ready for evaluation so that your assessors are aware of your plans to update it.
- List of Master Documents: One of the foundational components of your quality system is your master document list. The whole documentation that makes up your quality management system is listed. You can see why your evaluators would want to see it as a result. Before your evaluation, make sure you review your master document list and make any necessary updates, modifications, and errors.
- Complaint Document: Make sure that your assessors can access any documentation you use to track complaints. They'll check to see that your documentation of these events complies with your quality manual.
- Comments: A fantastic technique to get feedback from your clients is through surveys. Make sure you have returned surveys available for evaluation if this is how you collect feedback. If you don't utilise surveys, make sure you have copies of the data you've gathered on client satisfaction.
- Internal Audits: ISO/IEC 17025 Audit allows you to assess the efficiency, non-conformities, and growth areas of your laboratory's quality management system. Assessors are aware of this and are interested in the results of your internal audit. In addition, they want proof that you are doing internal audits. As a consequence, be certain that you have copies on hand for them to evaluate.
- Management Assessments: Assessors want to see that corporate management is active in the standard of laboratory operations, which is why management assessments are a crucial component of your quality management system. It is crucial to have proof of management reviews and their conclusions on hand during your assessment.
- Records of Training: The core of your laboratory is made up of its employees. The quality of their work and the testing and calibration processes depend on how well-trained and competent they are. Assessors will request to see your laboratory staff's training records to evaluate their competence. They will also inquire about the process you use to create training objectives for your staff. Therefore, have access to these documents as well.
- Standards Documents: Standard ISO/IEC 17025 documents are normative requirements and policies for laboratories, published by their accreditation power. Ensure the most recent updates are available for easy access by assessors.
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