QuickBooks is a famous name in the accounting industry due to its reliable services and credible bookkeeping. However, the users sometimes have to deal with internal issues like QuickBooks error ps077 while downloading the latest updates for their payroll service. If this error emerges on your QBDT screen during payroll update, give this blog a read to discover the reasons behind this error and effective methods to remove it from your PC.
Eliminate QB-related errors easily with the troubleshooting guidance provided by QB experts at +1-855-738-2784.
Reasons
QBDT displays this error code when the payroll update fails or when the software develops issues sending the employee payroll. The reasons discussed below are responsible for the generation of this payroll error on your QuickBooks-
- The Service key or EIN used while signing in to QuickBooks is incorrect.
- Your QBDT isn’t registered after an update, which causes issues while using the payroll service.
- Some billing issues occur during renewal of the payroll service, due to which your subscription has expired.
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Solutions
You will run into minor issues while sending the employee payroll until you take the necessary steps to counter the error. We have mentioned some simple methods below that’ll help you tackle the Payroll error-
Solution 1- Make sure the EIN and service key in QBDT are correct
You might face this error on your QuickBooks if your subscription to the payroll service expires or the server has some validation issues due to billing issues during renewal. The software will also fail to download or install the updates if the EIN or service key is incorrectly entered. You can resolve the issue by checking the status of your payroll subscription and making sure the service key is accurate. Until you do that, this error code will keep interrupting the payroll update in QuickBooks. Use these steps-
- Launch QuickBooks on your computer and go to the Employees menu.
- Click the My Payroll service in the drop-down list and review the service name to ensure it's correct and highlighted as Active.
- Select the Manage service key option to see the service key you have entered in the software.
- If you need to make any changes in the service key, you can click the Edit option and type the service key accurately again.
- Reopen the software after entering the correct service key and try downloading the payroll updates again.
Jump to the next solution if you face problems while applying the solutions.
Solution 2- Register/Activate your QuickBooks
You might also face problems downloading the payroll updates if you didn’t register your QuickBooks after a recent software update. Click F2 in your QBDT for the Product Information Window and check if Activated is marked beside the license number. If you see Cancelled, follow these steps to activate your QBDT-
- Navigate to the Help menu on your QuickBooks and click Activate QuickBooks Desktop.
- Fill in all the details the software asks for verification and wait until you receive a notification that your software is registered.
Conclusion
We have reached the end of this blog explaining why QuickBooks error ps077 appears before the payroll updates are terminated. The methods you can implement to rectify the issue are also given in the blog, which you must use to update your payroll service without problems.
Speak to a QB support team at +1-855-738-2784 if you face any problems while using the solutions.
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QuickBooks is a viable solution extensively used by small or mid-sized businesses and freelance professionals to achieve their accounting needs.
QuickBooks Error 557 commonly occurs when a user is downloading payroll updates or when you’ve recently upgraded to the latest version of QuickBooks.
