In today's fast-paced business environment, an effective Facility Management System (FMS) is critical to ensuring smooth operations. The International Organization for Standardisation (ISO) issued ISO 41001 Certification to conform with and address the demand for standardized practices in facility management. ISO 41001 certification enables organizations to manage their facilities. The ISO 41001 certification is based on four basic concepts that ensure a strong and long-lasting facilities management system.
4 Pillars of ISO 41001 For Facility Management System
Here are the 4 pillars of ISO 41001 for FMS:
1) Leadership and Management: ISO 41001 emphasises leadership and management. Furthermore, it emphasises the importance of strong leadership commitment and excellent management processes for implementing facility management methods. Top management must develop a clear vision for facilities management that is aligned with the organization's overall goals. However, defining roles and duties, as well as allocating resources, can help businesses enhance their internal operations. Comprehensive leadership contributes to the development of policies and strategies that address the needs and challenges of the organization. The management system must foster accountability, openness, and collaboration among all stakeholders. Organizations can also instil a sense of purpose and direction by ensuring that facilities management is smoothly integrated with the overall business plan.
2) Operation: This operation pillar focuses on the day-to-day activities that are involved in the facility management system. Furthermore, it highlights productivity and sustainability. Organizations having ISO 41001 certification must design and maintain processes to deliver quality services that fulfil regulatory and tenant standards. It also focuses on asset management and space optimization to conduct preventive and corrective maintenance methods. Organizations must, however, monitor and optimise resource usage to manage energy consumption and waste management and improve overall operational performance. Organizations can reduce downtime through rigorous planning and execution. Furthermore, having efficient operations helps to minimise expenses while also providing a safe and comfortable environment for customers, clients, and stakeholders.
3) Assessment of Performance: Continuous improvements are the cornerstone of FMS. It emphasises the necessity of performance evaluation in assessing and improving the effectiveness of the facility management system. To monitor and evaluate a Facility Management System's overall performance, organizations must define performance metrics and indicators. Organizations, on the other hand, perform frequent audits, inspections, and management reviews to identify areas for improvement and to ensure that they conform with legal and regulatory requirements.
4) Planning: For the successful implementation of ISO 41001 planning plays an important role. It focuses on strategic planning and risk assessments. Organizations must identify and prioritise the critical parts of their Facility Management System (FMS) by defining the stakeholders and their requirements. Strategic planning includes establishing goals and designing strategies for allocating resources to accomplish desired results. Business continuity planning guarantees that businesses can respond effectively to unforeseen events while minimizing the impact of on-site management and maintaining high levels of service delivery.
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ISO 41001:2018 Facility Management System — Three years on — Problem solved or just another standard?In late 2018, the long-awaited International Standard Organization published ISO 41001:2018 — Facility Management system — Requirements with guidance for use.
Some two and a half years later, we look at whether it has been a success story or whether it has failed to live up to its pre-launch expectation.IntroductionThe questions I will answer are:Should we pursue ISO 41001 and become certified?What is the certification process and the stages involved?What are the benefits of certification and will it add value?
In Part 1, dated June 2019, I looked at early indicators of how the standard was received by the profession and industry, less than a year after it was launched.
At the time, I experienced varying opinions from around the Globe.
It was evident however that the ‘FM Mature’ countries were not adopting the standard as quickly as its pre-launch expectation suggested.
There were numerous reasons for this, mainly due to a) a lack of awareness of the standard; or b) organisations were already certified to any one of several other associated ISO Management System Standards (MSS), notably ISO 9001, ISO 14001 and ISO 45001 and that until they felt a need or were being persuaded that ISO 41001 was a must, they would refrain for the time being.
