Q1. I still haven't gotten the refund in card. What is status of my refund?
If we said we will refund to your credit card, the whole process may need 10-30 business days as you card bank need to process the refund to you.
Here at SHEIN, we could refund to your card account in 24 hours. But you card bank need 10-30 business days to transfer the money to your card account.
SHEIN can't control the processing speed of your card bank. Please ask the card bank for detailed information.
We apologize genuinely for the inconvenience caused and thanks for your kindly understanding.
Q2. How long does it take for my refund to be processed?
Once we receive the returned items, it will take up to 7 days for us to process the refund. The refund should reflect your account depending on the method of payment. If you would like us to refund the amount to your SHEIN wallet that will take 24 hours. If you would like us to refund the amount to your credit/debit card, that depends on your financial institution which ranges from 3-15 business days. If you would like us to refund the amount to your Paypal account that will take 48 hours.
Q3. Will I get full refund for my return?
We will offer a full refund on all items you returned (exclude return shipping fee and unreturnable items).
Coupon codes and SHEIN points will not be refunded as monetary value.
For US customers, your first return within 40 days after placing the order will be free.
Q4. What is the status of my return or exchange?
Refunds can be processed in 5 business days from receiving the returned package. Please make sure to keep the tracking number or return receipt for checking.
Once your return/exchange has been processed we will email you a confirmation.
These are the some of common question asking by customers. all the information provided above was took from https://help.shein.com/hc/en-us. If There is any change in original info we must try to update as soon as possible. for other query and problems resolution you may call on SheIn Phone Number.
Client Service
Email: [email protected]
Telephone: 1-844-345-1548
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As a security cognizant client who pursues the prescribed procedures like utilizing special passwords, 2FA, just utilizing a safe PC and having the capacity to spot phishing assaults from a mile away, I would have figured my records and subtleties would be really sheltered?
In this post, I'm going to concentrate on the most shocking guilty party: shein.comsupportShein.com was one of only a handful couple of organizations I trusted with my own data.
All things considered, I shop there, I used to function as a Software Developer and I am a substantial AWS client (raking up well over $600/month)At first, I accepted it may be a mix-up or a postponed email from the time I reached them months sooner.
In any case, interest showed signs of improvement of me, and I reached Shein to get some information about it.
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