As a leader, one of the most crucial parts of your job is to strike a perfect balance between meddling and managing. You want to be there for your team when they need clarity on what they should be doing and how they should do it.
However, you don’t want them to feel like you’re breathing down their necks.
Micromanaging may not be the answer but neither is being too lax. Letting your employees work at their own pace sounds nice until deadlines aren’t being met. Projects might remain unfinished leading to significant financial losses as clients turn to other companies to have their needs met.
Choosing either option means you’ll end up with so many things to do without enough time. Tempting as it may be to simply dump more tasks on your employees, you’ll overwork them – causing them to resent you. It’ll only be a matter of time until they quit so you’ll have fewer people to delegate to.
This is where effective workload management comes in.
When you manage tasks properly, you’ll get more done and your team members will stay productive instead of developing symptoms of stress or burnout.
Tips for Managing Remote Staff Workload Effectively
Delegating work is more complicated than you think. You want to get the best outcomes without overwhelming your people so consider the following tips:
Determine the capacity of your team
You must understand what your remote workers are like and how much each of them can handle. Also, you must know what projects and tasks you have to take care of, including the specifics such as deadlines, scope, resources, and budget.
This will help you gain a better understanding of workload capacity. At the same time, you’ll find out which areas need improvement, be it in providing additional training or scheduling shifts.
Break it down per individual
Figure out who’ll be working on what and when. Assign the most urgent tasks first to ensure that people will prioritise them. Use a calendar or timeline to help employees visualise their workloads according to start and due dates.
Make sure to match the assignment to the worker with the corresponding skill set and availability.
Talk to your people as to how much extra load they can handle. Not only will this give them the opportunity to grow; they’ll also feel included and increase engagement.
Develop skills wherever possible
As mentioned above, try to align tasks according to the capabilities and development goals of each individual rather than solely on getting work done. For instance, if one person wants to build their content creation skills, assign them a job to write product descriptions.
By including staff development in your workload management, you can identify skills gaps within the team so you can make more informed decisions when recruiting more personnel.
Make your objectives clear
Now that you have established the ‘what’, you need to clarify the ‘why’. See to it that your team knows your organisation’s goals, be it providing quality advertising services in Australia or something else. This guarantees that they’re directing their energy and brainpower towards the right things.
Inform your staff how the projects they’re assigned contribute towards the vision and mission of your business. Praise high-calibre output to level the playing field and set the bar high.
Keep everyone up-to-date
There’s a saying that goes: “The best-laid plans of mice and men often go awry”. To be ready to modify your strategy as you go, monitor how each member is managing their current schedules. This is done by having them check in with the team regularly.
Holding a meeting at every start of the week will make everyone feel more accountable and cooperative when they see how their work affects those of others.
Open lines of communication
Continuing on from the previous point, have one-on-one conversations with remote workers regarding their share of the collective workload. Make yourself accessible so they’re free to share their insights, suggestions, and feedback outside of team meetings.
Recognise your top performers and how they feel about being assigned to handle the more time-sensitive tasks. Also, build up the person who’s struggling and find out how you can help them perform better.
Encourage their independence
Previously, we shared ways to help remote employees to manage their workload, including how to juggle individual to-do lists on their own without having to turn to you for every little thing. Doing this will help develop your team’s self-sufficiency.
We also discussed using project management tools to boost efficiency. Investing your time in Trello, Asana, or similar software is truly helpful in keeping information in one place and having everyone stay informed at all times.
Build an Effective and Independent Team
When your team is comprised of people who know how to manage their workloads on their own, you have less things to worry about. Remote Workmate can help you find skilled and experienced virtual staff to fill your ranks with minimal hassle as we handle the recruitment for you.