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Do Small Companies Need a Quality Management System?

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The concept of a quality management system has grown dramatically over the years. It started out with the simple process of pulling random product from the conveyor belt to test them for quality, but it has grown far beyond that today. The International Organization for Standardization sets the standards for managing quality for all organizations operating across national boundaries. This includes small companies with just one or two employees and large businesses with thousands of employees.

Quality is a concern for all businesses regardless of size. You have to deliver a high quality product, and that quality has to be consistent over time. Customers who buy one of your products and find it to be superior in quality may come back and buy more products expecting equal or higher quality. This is why it is so important to implement a quality management system. Quality Management System

If you are not sure how to get started with implementing a system to manage quality, you may need an ISO consultant. They can help you identify any quality problems or inconsistencies in your current processes. They can also help you implement national standards so you can become certified. This has the potential to open the door to a wider market if you can obtain certification.

What Is a Quality Management System?

A system for managing quality is quite simple when you break it down to the basic function. It is a system of tools that allows a company to closely monitor and predict quality of products. Think of it as a machine pumping out cupcakes. The cupcakes roll down the conveyor belt and someone stands beside the belt, pulling cupcakes at random for a tasting. This was the type of management system that was first developed many years ago, but it makes it easy to see what a quality management system does. ISO 9001:2015

Today, these systems can be highly complex for large multinational organizations, or they can be rather simple for the smallest of businesses. Business owners or management teams are given all the tools for implementing quality checks for all phases of product development.

For a smaller business, an ISO consultant can create a simplistic system that allows the company to become certified by the International Organization for Standardization. This is valuable because it allows the company to sell products on a much larger scale. Some countries will not allow products to be sold within their borders without this international certification, and some small businesses do aim to sell on a much larger scale outside of their own country. Internal Audit

Managing quality is important from the business side, but it is also important to consumers. Your products need to be of very high quality and of consistent quality if they are to please customers and remain competitive on the market. Hiring an ISO consultant is the path most small businesses take to properly implement quality management processes that improve the business and the products.

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