Budget cuts, staff shortages, and a constant influx of new students are making it difficult for many schools to survive today. To make matters worse, outdated infrastructure can seriously hinder staff efforts to maintain campus efficiency and optimization.
Fortunately, many schools are starting to recognize the benefits of school management software By implementing digital solutions to common infrastructure challenges, these schools are reducing overhead, increasing student satisfaction, and improving the campus experience for both current and future generations.
Whether you are a school administrator, principal, or staff member, there are six ways a school management software can improve and streamline campus operations.
1 Easy queue management
Without a centralized control platform, the coordination and efficiency of campus services can quickly cease.
Unfortunately, many schools rely on a mix of digital and analog systems to manage a variety of tasks and departments, including student record keeping, student service queues, and staff accounts. In many cases, these systems will not match each other, which can compromise efficiency and infrastructure reliability. For example, a school may use a digital record keeping system for student grades, but student files may be entirely paper-based.
Thankfully, the school management system provides a noticeable advantage in this department. Systems allow schools to manage and customize a variety of services through a centralized web interface called a “command center”. The platform allows faculty and administrators to:
Add, manage and remove employee accounts
Create and edit multiple school queues
Manage, organize, and group queues by location
View queue SMS messaging history
Track configuration changes by task type, user, date and IP address
Command Center gives schools granular queue management. Breaking changes can be implemented with just a few clicks, and built-in digital archiving keeps administrators up-to-date. The simplicity of the interface allows faculty to spend less time modifying settings, improving services or focusing on student needs.
2 Collect Actionable Insights and Improve Queue Efficiency
Another obvious benefit of school management systems is easy access to powerful analytics. School management systems manage school queues digitally, so sensitive data is automatically collected and stored in all queues. Faculty can review stored data at any time from the comfort of a web browser and gather valuable insights into queue performance through a variety of real-world metrics.
With queue data is always available and never deleted, so you can compare queue data and observe service trends over days, weeks, months or years. Due to their digital architecture, school management systems also benefit from the ability to dynamically display pending data in a variety of configurations, including graphical and tabular formats. When you have finished researching your queue data, you can export the report to a CSV or Microsoft Excel file with the click of a button.
queue data metrics are as follows:
student waiting time
Total number of students served by queue or staff
life expectancy
Student Services Percentage (No Shows and Dropped Students)
queue length
student arrival time
Because of the simplicity of the school's management system, queue data reporting allows faculty to quickly identify weaknesses in queue performance and implement impact solutions. As a result, reporting capabilities can help schools increase queuing efficiency and improve the quality of on-campus services.
3 Facilitate Productive Student-Faculty Communication
Functional communication is key to a healthy school environment. When students have meaningful communication skills with staff, they are more likely to succeed in their educational endeavors.
However, implementing a platform for productive discussion and feedback in a school setting is not as easy as it sounds. Thankfully, school management systems have the advantage of facilitating two-way communication between students and faculty.
With a system students in the active queue can hear themselves in two ways. uses two-way SMS text to communicate queue details and updates to queue participants, so students can communicate with staff by simply texting. Using this feature, students can notify faculty of delays or remove themselves from the queue entirely from the palm of your hand.
Once service is complete, systems will also include the option to send students a follow-up survey of their experiences so that staff can collect meaningful feedback and rate queue performance. All surveys are sent to students via text with a third-party link, making them easily accessible and nearly complete.
School staff will also benefit from the school management system. Because these platforms are built around text messaging, systems can automatically notify students of service delays and disruptions via built-in notifications.
