Utilizing third-party maintenance providers for network upkeep and cost reduction

 Third-party maintenance (TPM) is hardware maintenance provided by a company other than the original equipment manufacturer (OEM). When the OEM can't or won't extend assistance for ageing server, storage, or network components, third-party hardware maintenance is a viable option.

TPM can range from mobile and online helpdesk to element protection and renewal, on-site mechanical advice, operating integrated systems, standardized measurement support, prompt upkeep and variable costing, based on the scale of service chosen.

Is it a genuine OEM replacement? 

Several third-party maintenance firms distinguish themselves from OEMs.

Most parts of a third-party support contract will be helpful to individuals who have used OEM warranties or extended support contracts for component upgrades or other forms of support.

Third-party maintenance companies strive to replace that assistance with a more cost-effective and higher-performance alternative.

Clients must utilize the full capabilities of third-party maintenance and OEM services to maximize the operability of the data center. Many third-party maintenance companies assist data centers, but only a handful of them stand out.

 For example, Thomastech has focused on delivering a highly personalized, standard feature of IT maintenance that exceeds OEMs in terms of cost efficiency, data security, system stability and return on investment(ROI) of hardware. 

OEMs shortcomings

According to many data centre reports, OEMs prove extremely expensive than all other solutions by many folds compared to third-party maintenance operators.

In recent years, the reliability of OEM assistance has diminished.

All levels of support (tier 1, tier 2 and tier 3) are frequently allocated to maintenance (TPM) companies.

Personalized maintenance contracts are difficult or impossible to design under OEM.

The OEM business concept is focused on the sale of new equipment. On the other hand, TPMs are focused on maximizing the longevity of the data center.

TOP BENEFITS OF TPMs

In a nutshell, third-party maintenance for IT devices is a more cost-efficient alternative for OEM support. But what motivates so many IT businesses to seek out new possibilities first?

There is no denying that third-party maintenance is gaining popularity. This is because recognized TPM services, such as Thomastech, have a long history of surpassing OEMs in various ways. The following are some of our clients' top reasons for hiring us for most or all of their IT hardware resources:

1. Significant cost reductions-

At Thomastech, our clients' average savings range from 40% to 70%, putting them ahead of other companies in the market who choose to stick with OEM services.

As soon as OEMs announce the EOSL dates, post-warranty extension by third-party maintenance becomes an excellent option in place of OEM. 

Many Thomastech clients are reducing the OEM assistance they purchase and new equipment to move faster to a lower-cost solution and free up funds for strategic IT expenditure.

In addition to meaningful services, Thomastech provides all of the components customer needs from a maintenance solution. It includes remote device monitoring 24 hours a day, digital and telephone-based assistance, on-site repair, full product coverage, and authorized spare parts.

They go above and beyond by giving unrivalled access to IT hardware and operating system expertise. They provide superior service by providing customized solutions for hardware, software, or firmware issues and put more engineering resources at each level.

These innovations combine to make Thomastech's third-party maintenance services a maintenance solution that customers may employ without wasting IT expenditure. As a result, They have reduced delays and provided solutions which skyrocket your data center's efficiency.

1. Customization options at a micro level

Each client has a unique set of circumstances and requirements. The top third-party maintenance providers provide you with the freedom to design a support package that meets your needs.

Thomastech is unquestionably included in this group. They have clients who rely on them to support an end-of-life system that can continue functioning for several years after expiration. 

Several clients rely on Thomastech to reduce their dependency on the OEM. They've established unique techniques with others that enable Thomastech to take advantage of and enhance the OEM assistance clients have paid for.

ThomasTech provides a set of customizable services that clients may pick and choose from to satisfy their data center needs. Thomastech helps to build the exact solution they require with customized SLAs. They consolidate everything into a single, convenient contract, allowing clients to maximize their savings.

4. Boosted ROI

Thomastech offers more economic support than the OEM and assists clients in keeping the hardware operational until they have gotten the most out of their investment. Along the way, they maximize uptime, decrease maintenance staff time, and deliver insights that improve performance, durability, profitability and solidify security. It all adds up to a cost-effective result on which our clients have grown to rely.

Thomastech: Your Go-To Network Third-Party Hardware Maintenance Company

According to Data Center Dynamics, even a 20% improvement in data centre efficiency may save $2 billion in maintenance costs.

 Thomastech assists data centers in achieving this goal by providing cost-effective third-party maintenance services.

 Thomastech is a team of seasoned professionals who know what you're looking for in a third-party data centre.

 Based on their experiences serving international clients since 2007, they've constructed an IT ecosystem that is functional, optimized and supports you over the long haul.

 They provide superior third-party hardware maintenance services and virtual assistance 24/7/365 with an economical cost structure and systemized administration of a wide range of equipment.