If your landlord refuses to take care of a property with housing disrepair ealing problems that they are responsible for, you may be able to make a claim against them.
To be eligible to submit a claim, you must first notify your landlord about the disrepair, and provide evidence as proof. You can pursue compensation if your landlord fails to make repairs within reasonable timeframes.
You can submit a housing disrepair claim during your tenancy or after it has ended, but you must do so within six years of giving notice to your landlord about the condition. Personal injury claims must be made within three years following the date you received notification.
It’s crucial to remember that your landlord may not be held responsible for repairs caused by your negligence or misconduct. We currently do not take private landlord claims because, as a general rule, if you’ve used a letting agent or your landlord is an individual we can’t help you.
Landlords are always responsible for repairs in a reasonable period of time after discovering that the property is not safe or liveable as part of their duty to ensure that your property is safe and liveable.
- Your property’s structure and exterior, such as the roof, walls and windows
- Sanitary fittings such as baths, sinks and basins, this also includes pipes and drains
- Heating and water systems
- Gas appliances
- Ventilation
- Electrical wiring
Your landlord is not legally permitted to charge you for any of the repair work described above, and they are responsible for these repairs independent of your tenancy agreement. Your landlord may also be responsible for additional repairs if they agree, which is determined by your rental agreement.
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