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Selecting a 3PL Warehouse? Watch Out for These 4 Red Flags!

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Selecting a 3PL Warehouse? Watch Out for These 4 Red Flags!

Brands can choose from a wide variety of third-party logistics companies due to the booming warehouse and logistics industry over the past decade. In port cities especially, you might expect to see a dozen or more 3PL warehouses in close proximity to one another. What criteria should be used to pick a suitable 3PL storage facility for a brand's needs? While there are many desirable characteristics in a 3PL, businesses should also be on the lookout for warning signs as they evaluate potential partners. Here are four red flags for companies to keep an eye out for when selecting a 3PL fulfillment partner.

 

Not Enough Experience in a Certain Field

 

Many times, a company has very specific requirements in mind when evaluating a 3PL to outsource their fulfillment.

 

Top-performing third-party logistics providers (or 3PLs) can serve clients in a wide range of sectors, although most specialize in serving one particular industry.

 

Many companies are suspicious of 3PLs who claim to be able to meet the needs of any company and are therefore open to partnerships with any company. In response to the tremendous expansion of the logistics sector over the past decade, third-party logistics providers have carved out specialized markets for themselves. Depending on their mission, warehouses might specialize in either horizontal or vertical trade. Some of the most common industries that third-party logistics providers cater to include those requiring cold storage, nutraceuticals/pharmaceuticals, bulk inventory & raw materials, hazardous, wine & spirits, and fashion.

 

Customized third-party logistics (3PL) providers will attract brands, particularly those with unusual requirements for inventory management, such as cold storage or hazmat shipping. They should look for a fulfillment partner who has extensive experience handling orders of that particular variety.

 

Lack of or Bad Warehouse Management Technology

 

Due to the "amazon-effect," the proliferation of online shopping has caused the traditional brick-and-mortar store to all but disappear. And nowadays, two-day shipping is the standard. Tracking inventory has grown increasingly challenging for 3PLs that rely on point solutions or manual processes. Companies are now scrutinizing the technological infrastructure of a 3PL warehouse to make sure it can handle the volume, procedures, scalability, and visibility demanded by the company.

 

Reputation

 

While it may seem simple, before partnering with a 3PL warehouse, brands want to check out their reviews and ask for recommendations. Brands looking for a fulfillment partner might benefit greatly from hearing positive feedback from previous customers in the form of reviews or testimonials. An organization that acts as a third-party logistics provider (3PL) is crucial to the success of any brand's customer service and public image.

 

Pricing/Contracts

 

Brands choose a 3PL whose price is simple to comprehend and understand. It is recommended to keep your rate sheets as simple as possible to avoid any potential for misunderstandings. If a 3PL warehouse does a good job, its clients will want to stick with them and won't mind being locked into a contract.

 

In order to help businesses comprehend the quality commitments made by 3PL warehouses, these agreements must be explicitly laid out in terms of error rates and shipping times.

 

Avoiding the Warning Signs

 

No third-party logistics provider (or "3PL") is flawless, but with research, references from satisfied customers, advanced tools, and legally binding contracts, you can find some excellent names to work with.

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