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Why Is Alexa Ignoring Some Basic Voice Commands, But Responding To Others?

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smithjohnservice
Why Is Alexa Ignoring Some Basic Voice Commands, But Responding To Others?

Alexa operates smart devices based on commands from users. There is a seamless connection between Alexa and Amazon Echo.

Nevertheless, technology can malfunction at any moment. So, if Alexa isn't responding, there's nothing to worry about immediately. 


Possible Causes: Alexa Ignoring Some Basic Voice Commands

Many possible reasons could cause Alexa Not Responding, including internet outages, Wi-Fi connection issues, or voice recognition errors. 


Top Fixes For Alexa Not Responding

Our list includes all possible solutions to Alexa's not responding issue.


  • Most likely, Alexa didn't understand your command, so repeat it.
  • Additionally, Alexa might have ignored your request if it believed it is intended for another device nearby.
  • You can also reset Alexa or check your network settings.

Amazon's Alexa is a virtual assistant that turns every Echo speaker into a smart home appliance. Despite your best efforts, Alexa sometimes fails to respond to your voice commands or ignores some of them.

You can get your Alexa assistant running again with some of these common fixes.



More Ways to Fix:


Communicate Clearly


Many people run into problems when Alexa having trouble understanding their commands, so it ignores them. When Alexa processes your speech, the status light will illuminate, but there will be no indication of an error. 

Give the same command again. However, make sure you speak clearly or closer to the speaker. 


A Muted Microphone:


Check to make sure Alexa's microphone is not mute. It is easy to tell when the status light is solid red. 

Tap More at the bottom right of the Alexa app.  

Then, choose Voice History from the Activity menu. If you check the most recent entry, you might see audio not understood.


Listen For Ambient Noise


Echo may not be able to understand you correctly if there is a TV playing in the background. Often it may be due to a fan humming. 


Alexa Needs An Update


Your Alexa device may need an update. Most speakers and displays update themselves automatically. However, you can force them to check if it needs an update. "Alexa, check for software updates" is all you need to say. If you find any updates, let it continue to download. 

However, you should not confuse the red ring light with the blue light. A Red light indicates that Alexa cannot listen to you or that something is wrong. Nevertheless, blue light specifies that Alexa is listening to the voice commands and processing them.


Restart Your Alexa Device


Your Alexa device may occasionally need a restart. You need to unplug it, wait a moment, and then plug it back in. It is like restarting any other computer device. Restarting the device should clear out any temporary glitches. After about a minute, Alexa should respond to your commands again. 


You may hear a lot of background noise if you open the Alexa app to review your recent commands. When you observe those disturbances you've identified the culprit. These disturbances may prevent Alexa from hearing your commands. The Echo speaker usually has this problem when placed near another speaker or on a TV cabinet.



Conclusion

There are a few instances when Alexa is not responding, so you should not panic and assume the smart speaker is damaged. The best thing to do would be to try all the methods one at a time.  


Each of these methods is sure to solve the problem on Alexa Echo Show Not responding and how to connect Alexa to WiFi. Alternatively, you can talk to the experts and have someone fix it.




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