QuickBooks is the most reliable accounting application. The software is used by millions of professionals globally to streamline their financial tasks. Unlike the other applications, QuickBooks comes with technically advanced accounting tools and features. QuickBooks rolls update patches every year to keep itself updated and stay ahead of the competition. Though installing the latest updates is an easy task, some users might face difficulties. QuickBooks Erro 15104 is one such error that occurs at the time of installing the latest updates. If you, too, are troubled by this update error, then this blog is designed for you. Read the complete blog till the end to find out more about this error.
What Does QuickBooks Error 15104 Mean?
Before delving into the solutions, it is best to understand the error first. As stated earlier, Quick error 15104 is an update error and mainly occurs due to the corrupted or damaged QuickBooks update. However, apart from this, the damaged Windows registry files are also responsible for triggering this error. It is quite frustrating to face the QuickBooks 15xxx series error as it halts the update process. This scenario further results in bringing the work process to a standstill.
An error message pops up when the user faces this error. The error message with the following text appears on the user's screen: "QuickBooks Error Code 15104: The application has encountered an error and needs to be shut down. Sorry for the inconvenience."
What Leads to QuickBooks Error Code 15104?
There can be a bunch of factors that provoke error Code 15104 in QuickBooks. From the heap of causes, we have pinned down some important causes which are responsible for the error. The common reasons for facing QuickBooks Error Code 15104 are:
- The incomplete installation of QuickBooks will result in this error.
- You are using QuickBooks in multi-user mode.
- The damaged or corrupted Windows registry file will provoke this error.
- Incorrect Internet Explorer settings will lead to this error.
- There is a conflict between the antivirus and the Windows firewall.
- QuickBooks installation got corrupted or damaged due to a virus or malware attack.
Symptoms to Recognise QuickBooks 15104 Error
It is important to identify the error correctly. The correct identification of errors helps in picking the right troubleshooting method. Just like other errors, this error also throws some signs to identify it. These early signs/ symptoms help you to identify the problem.
- An error code with a warning message appears on the screen.
- You are unable to install the updates in your system.
- The application will not open as the update procedure gets halted.
Walkways to Fix QuickBooks Error 15104
There are a handful of solutions that help you eradicate the update errors. Below, we have mentioned the most used troubleshooting methods. You can implement any of the solutions to get rid of the QuickBooks 15104 error. Let us explore the troubleshooting methods one by one.
Method 1: Run Reboot.bat File
The reboot.Bat file is designed for the smooth working of various QuickBooks operations. Follow the below-mentioned steps to run the reboot.bat file:
- Foremost, right-click on the QuickBooks desktop folder and choose the properties option.
- In the properties, look for the file location tab.
- Open the file location tab. It will directly take you to the QuickBooks folder.
- Now, in the folder, type reboot.bat in the search box and press the enter key.
- Further, right-click on the file and choose run as an administrator option.
- It will run the file as an admin. Hopefully, the error is fixed. If not, implement other solutions to fix the error.
Method 2: Perform Clean Installation in selective backup mode
This method consists of various steps that are described below. You need to follow the steps in the same sequence as mentioned.
Step 1: Prepare the data
You need to create a backup of your data. In case you have already created the backup of your data, then you can move to step 2. To create the backup of QuickBooks, follow the below-mentioned steps:
- Login into users by using your admin credentials. Now, switch to the single-user mode in the file menu.
- Now, click on the file menu and select the backup company option.
- Further, choose the create local backup option and then choose a local backup.
- Tap on the option and select the location where you wish to save your local backup. It is advisable to save the backup online or on the external hard drive.
- Further, click on the OK button and then press the Next Button.
- Select the Save it Now option to create the backup.
Note: keep a copy of the license number and the product number.
Step 2: Start the system in the selective mode
Once you have created the backup, you need to start the system in the selective mode. The steps to follow are:
- Press the Window + R keys together to open the run window of your system.
- Type MSConfig in the run window and press the enter key.
- In the opened Window, choose the general tab and then pick the selective startup option.
- Now, click on the load system services checkbox and move to the services tab.
- Here, click on Hide all Microsoft services and then disable all.
- Make sure that you have unchecked the " hide all Microsoft services” check box.
- After that, check the Windows installer checkbox and press the OK button.
- Click on the OK button. Further, click on the boot tab and then choose safe mode followed by Network.
- Restart your PC.
Step 3: Perform a clean installation of QuickBooks
Once you have started the system in safe mode, you need to perform the clean installation of QuickBooks. For this, you need to uninstall and then reinstall QuickBooks. The steps mentioned below will guide you in performing a clean installation of QB.
- Now, open the control panel and then choose the programs and features tab.
- Here, from the list of all programs, select the QuickBooks folder and right-click on it.
- From the available options, choose the uninstall program option.
- It will uninstall the program. Now, you need to rename the QuickBooks folder.
- After that, reinstall the QuickBooks.
Step 4: Get Back to Normal Mode
This is the last step of this method. Once you have reinstalled the QuickBooks after the clean installation, you need to switch your Window back to normal. The steps to follow are:
- Press the Window + R keys together.
- Now, write MSConfig in the run window and press the enter key.
- In the configuration windows, select the normal setup option in the general mode.
- Press the OK button to make the changes.
- Lastly, you need to reboot your system.
Method 3: Utilize QuickBooks Tool Hub
You can resolve the error with the help of the QuickBooks tool hub. It is a collection of various utilities that are developed by Intuit to fix various QuickBooks errors. You can make use of the Quick Fix My Program feature of the QuickBooks Tool hub. Follow the below-mentioned steps to remove the error with the help of Quick Fix My Program.
- You must first download and install the QuickBooks tool hub in your system.
- After that, you need to open the tool by double-clicking on its desktop icon.
- Further, you need to click on the Program Problems section available on the left panel.
- Here, click on the Quick Fix My Program option to detect the issue.
- It will automatically start scanning the application for minor and major faults.
- If any issue is detected, the tool will automatically fix it.
- Once the process is over, try to install the updates.
Method 4: Install the Digital Signature
The digital signatures are the essential entities to verify the authenticity. QuickBooks will verify the digital signature every time you open the application. In case of disapproval, QuickBooks error code 15104 will appear on your system. You can remove the error by simply installing the digital signature. The steps to follow to get rid of the error are:
- Firstly, navigate to the c drive of your system and then open the programs folder.
- In the program files, open the Intuit folder and then double-click on the QuickBooks XX folder. The XX denotes the QuickBooks version you are using.
- Here, find the QBW32.exe file and right-click on it.
- Choose the properties option. In the properties window, pick the digital signature tab and make sure that Intuit Inc. is selected.
- Further, tap on the details tab. Here, in the digital signature window, click on the view certificate option.
- In the certificate window, press the install certificate button to install the certificate.
- Click on the Next button until the finish window appears.
- Once the certificate is installed, restart your computer.
- Now, open QuickBooks and try to install the latest updates. If updates are installed, the error is fixed. If Not, try other solutions to remove the error.
Method 5: Restore Your System
By simply restoring your system to the previous settings, you can easily remove the errors or other technical glitches. The steps that will help you in restoring your system settings are:
- Open the restore window in your system and select the restore point.
- Now, click on the options to enable the scan for the affected programs.
- Further, press the next tab and finally press the finish tab to complete the restore process.
- It will restore the system to the previous version.
Final Lines
At the end of this blog, we assume that you are able to eliminate the QuickBooks error 15104 easily with the help of the above-listed methods. The methods are tried and tested by the experts and are easy to implement. However, if you are unable to handle the issue, you can get in touch with our experts immediately. The team of certified professionals will work for you around the clock.
Error c 343 in QuickBooks takes place with the error message Unexpected Error c 343: An error has occurred in QuickBooks.
Please restart QuickBooks and try again.
There is a list of solutions to be followed to resolve error c 343 in QuickBooks.
