Reasons why QuickBooks desktop won't open and countermeasures

Kim Watson

Reasons why QuickBooks desktop won't open and countermeasures

QuickBooks is a dependable bookkeeping software that executes precise accounting for small & medium-sized organizations. Internal issues are also common in the software, which can also be why QuickBooks desktop won't open on a computer. If your QBDT fails to launch on your PC, read the entire blog to learn about the causes of the issue and the techniques to remove it from your PC.

Reach out to our QB support team at 1.855.738.2784 for quick troubleshooting of the issue from your PC.

Why QuickBooks fails to launch on your computer?

Your QBDT might sometimes malfunction during startup or crash a few seconds after you open it. The PC conditions that lead to QB launch failure are mentioned below in detail-

A damaged QBWUSER.ini doesn’t let your QBDT open or leads to an instant crash when the software fails to process the file.
QuickBooks fails to access its program files or use the system resources for accounting tasks due to a non-admin account.
Low system specifications can also cause the software to crash or cause problems during its launch.

You may read also : How to fix QuickBooks Error 15222

Techniques useful to remove the startup issue

QuickBooks might fail to start due to damaged program files, which is a serious problem as you won’t be able to access your business data. The methods that can easily rectify the issues during QB launch are discussed below in detail-

Solution 1- Mend the damaged QBWUSER.ini or recreate it on your PC

QBWUSER.ini file is processed in QuickBooks Desktop during launch or randomly while opening a company file. The file contains details of the user accounts registered in QuickBooks and the company files they are allowed to access. In case this file gets damaged and fails to run, the software might face trouble starting or running efficiently on your PC. You must also try turning off the antivirus while running QuickBooks to prevent the software files & processes from getting blocked. You can use the following steps to recreate the QBWUSER.ini file and run it in the software without problems-

Open the file explorer on your PC and visit C: Users\AppData\Local\Intuit\QuickBooksXX.
Inside the QB folder, you’ll find the QBWUSER.ini file. Right-click on it and select Rename.
Add ‘.old’ as an extension to the file name and save the file as QBWUSER.ini.old.
Try launching QuickBooks Desktop again on your PC.

If your QuickBooks fails to open again, try the next solution.

Solution 2- Install the latest OS version on your PC

QuickBooks and other PC applications might sometimes fail to open or run smoothly due to an outdated Windows version. You must download and install the latest Windows OS updates to ensure QB doesn’t face any compatibility issues while opening or running. Use the following steps to update the Windows-

Go to the control panel menu and select Security & Updates.
Click Check for updates in the next menu and tap Windows Update.
Hit Download and Install, located below the new Windows version available, and wait until the system reopens after the update.

Conclusion

We have reached the end of our blog discussing the reasons why QuickBooks desktop won't open or behaves abnormally on your computer. The solutions required to fix the issue are included in the blog, which you can apply to prevent issues during the QB launch.

Talk to our team of QB experts at 1.855.738.2784 to eliminate the issue quickly from your PC.

Recommended to read : How to fix QuickBooks Keeps Crashing Windows 11

Kim Watson

Learn How to fix QuickBooks won't open with super easy methods

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What to do if your QuickBooks won’t open? If this is also the same question bothering you, it’s time to run QuickBooks diagnostic tools. First, make sure your system fulfills the minimum system requirement to run QuickBooks and run QuickBooks Install Diagnostic Tool, and Quick Fix my Program tool to fix the issue. If the problem persists, compress your company file and if you need support for doing the same, contact QuickBooks support at 1-855-856-0042.

How To Resolve Quickbooks Won’t Open Issue?

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QuickBooks has almost taken the business world by storm and more and more people are availing its benefits every passing day.

However, one of the most common issues they face is the Quickbooks Won’t Open or Quickbooks Won’t Open the company file issue.

You may have also faced such issues and needless to say that the same may have been quite frustrating at times.

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