The Digital Intelligence Platform Global Market Report 2024 by The Business Research Company provides market overview across 60+ geographies in the seven regions - Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa, encompassing 27 major global industries. The report presents a comprehensive analysis over a ten-year historic period (2010-2021) and extends its insights into a ten-year forecast period (2023-2033).
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According to The Business Research Company’s Digital Intelligence Platform Global Market Report 2024, The digital intelligence platform market size has grown rapidly in recent years. It will grow from $15.42 billion in 2023 to $18.37 billion in 2024 at a compound annual growth rate (CAGR) of 19.1%. The growth in the historic period can be attributed to data explosion, growing online presence, evolving customer expectations, regulatory compliance, social media impact, demand for competitive insights, strategic marketing investments..
The digital intelligence platform market size is expected to see rapid growth in the next few years. It will grow to $36.72 billion in 2028 at a compound annual growth rate (CAGR) of 18.9%. The growth in the forecast period can be attributed to greater emphasis on privacy, continuous monitoring for compliance, customization for industry-specific needs, augmented analytics adoption, focus on actionable insights.. Major trends in the forecast period include real-time analytics, cybersecurity and data privacy, cloud computing adoption, automation and intelligent process automation (ipa), collaborative and open ecosystems..
The increase in demand for mobile applications is significantly contributing to the growth of the digital intelligence platform market. A mobile application, more commonly known as an app is a category of software application created specifically to run on mobile devices like smartphones and tablets. Smartphone users download and rely on more mobile applications and every use case is getting a dedicated application for making it easier for mobile users to access that service. Digital intelligence platforms make use of user data generated from mobile phone apps to come up with useful insights for businesses on user engagement, customer preferences, and new trends. For instance, in 2022, according to Business Standard Private Limited, an Indian-based English-language daily edition newspaper published, the US users spent $8.5 billion on apps in 2021 on the top 100 non-game mobile apps offering subscriptions. Therefore, increasing demand for mobile applications will drive the digital intelligence platform market.
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The digital intelligence platform market covered in this report is segmented –
1) By Component: Data Management, Analytics, Performance monitoring tools, Engagement Optimization
2) By Enterprise Type: Small Enterprises, Medium and Large Enterprises
3) By Touchpoint: Web, Email, Mobile, Social Media, Company Website, Kiosks and Point-Of-Sale (POS)
4) By Industry Vertical: Manufacturing, Travel and Tourism, Media and Entertainment, Retail and E-Commerce, IT and Telecommunications, Healthcare and Life Sciences, Other Industries.
Top Major Players:
Adobe Systems Inc.
SAS Institute Inc.
Google LLC
Evergage Inc.
Mixpanel Inc.
North America was the largest region in the digital intelligence platform market in 2023.
Major companies operating in the digital intelligence platform market are focusing on innovative solutions, such as entity enrichment and attribution tools, to provide reliable services to customers. Entity enrichment and attribution tools in digital intelligence platforms enhance data by adding context and attributes to entities, facilitating deeper insights and analysis. For instance, in December 2022, Chorus Intelligence Ltd, a US-based software company launched Chorus Intelligence Suite (CIS). Chorus Intelligence Suite (CIS) is a digital intelligence platform that provides advanced data search, analysis, cleansing, and evidence enrichment tools with one platform, one dashboard, and one login. Chorus Intelligence Suite (CIS) is designed to simplify data for law enforcement, financial and corporate institutions, and government agencies. This suite provides federated search and enrichment for the users to leverage an entity enrichment and attribution tool to query any entity and bulk search across internal files, consented data, and over 200 social media platforms.
The digital intelligence platform market report table of contents includes:
1. Executive Summary
2. Digital Intelligence Platform Market Characteristics
3. Digital Intelligence Platform Market Trends And Strategies
4. Digital Intelligence Platform Market - Macro Economic Scenario
5. Global Digital Intelligence Platform Market Size and Growth
….……
31. Global Digital Intelligence Platform Market Competitive Benchmarking
32. Global Digital Intelligence Platform Market Competitive Dashboard
33. Key Mergers And Acquisitions In The Digital Intelligence Platform Market
34.Digital Intelligence Platform Market Future Outlook and Potential Analysis
35. Appendix
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Market OverviewMarket Research Future (MRFR), in its newly published research report, asserts that the global digital intelligence platform market 2020 is booming and expected to grow exponentially over the review period, recording a substantial market valuation and a healthy 20% CAGR in the forecast period.Drivers and RestraintsThe global demand for artificial intelligence platforms is expected to see a rapid growth over the forecast period.
In addition, growing demand for the digital intelligence platform across various vertical industries such as BFSI, healthcare, manufacturing, retail, and IT & telecommunications is accelerating the growth of the global market for digital intelligence.Segmental AnalysisThe global digital intelligence platform market is segmented by touch point, component, organization size, and vertical.Based on the component, the digital intelligence platform market is bifurcated into energy optimization, and analytics and data management.Based on the touchpoint, the market is segmented into mobile, social media, email, company website, web, kiosk, and others.
Due to growing adoption of mobile devices and their significant importance in making customer buying decisions, the mobile touchpoint segment is expected to lead the market over the forecast period.Based on the organization size, the digital intelligence platform market is bifurcated into small and medium enterprises and large enterprises.
Digital intelligence platforms enable SMEs to maintain and enhance customer experience with the purpose to sustain in the market as well as to create competitive distinction among competitors.Whereas, based on the vertical, the digital intelligence platform market is segmented into IT and telecommunication, BFSI, healthcare, retail and e-commerce, travel, public sector, and others.
The BFSI vertical segment is estimated to dominate the market, owing to the increased focus on customer satisfaction by organizations in this industry.Regional AnalysisThe geographical overview of the global market has been analyzed in four major regions, including North America, the Asia Pacific, Europe, and the rest of the world (Latin America, the Middle East, and Africa).The North American artificial intelligence platform market is expected to see rapid growth and hold the largest market share during the forecast period.
Due to the presence in this region of a large number of existing key players such as Adobe Systems, SAS Institute, IBM, Evergage, Google, Inc., Mixpanel, Optimizely, New Relic (U.S.) and Localytics (U.S.) the U.S. and Canada are expected to drive the growth of the North American digital intelligence platform market.
The global Conversation Intelligence Platform Market research report, published by Value Market Research, is designed to offer various market framework such as market size, portion, trends, growth path, value and factors that impact the current market dynamics over the forecast period 2020-2027.
Most importantly, this report also provides the latest significant strategies adopted by major players along with their market share.The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide.
The major players in the conversation intelligence platform market include Gong.io, Chorus.ai (AffectLayer), SalesLoft,, CallRail, ExecVision, RingDNA, Jiminny, VoiceOps, DialogTech, Convin, Dialpad, Refract, Tethr.
This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.Get more information on "Global Conversation Intelligence Platform Market Research Report" by requesting FREE Sample Copy at https://www.valuemarketresearch.com/contact/conversation-intelligence-platform-market/download-sampleMarket DynamicsMany benefits offered by the conversation intelligence software such as automated call transcription and analysis, optimize performance, reduce the time taken to revert the customer queries, eliminate errors, extract valuable data from calls, gain critical insights, and others are the driving factors that boost the demand.
In addition to this, cost-effective solutions provided by cloud-based deployment and an increase in the number of small and medium-sized enterprises are projected to propel the growth of the market.
Further, the rising adoption of AI-based technology is also driving market growth.The research report covers Porter’s Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis.
