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How Social Media is Helping Businesses Achieve Their HR Goals?

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Vaibhav Shah
How Social Media is Helping Businesses Achieve Their HR Goals?

In the last few years, social media has changed the way people interact with each other. Although, in the corporate sector, social media is mostly used for marketing campaigns, but it is significantly impacting the human resources (HR) as well.

If you are wondering how social media is changing the HR department, then let’s get started.

  • Recruitment process

Social media has changed the ways HR professionals used to recruit new employees. Gone are the days when they had to publish an advertisement in newspaper or classified websites. Then they had to wait for people to call or send the resume.

With the advancement in social media platforms, especially LinkedIn, they can easily find the right candidates by sharing an update about the vacancy.

According to LinkedIn Workforce Report, more than 20k organizations in the US alone use LinkedIn for recruitment. Further, more than 3 million jobs are posted every month on LinkedIn by the organizations in the region.

There are several more ways these platforms provide that make things easier for HR. For example, they can connect with people and know their job profile. If they think that the targeted person might be interested in changing job or start a new one, all they need is to ping that person.

People keep their social media profiles updated with their background about school, college and certifications. HR pros can easily evaluate that and contact the person.

  • Effective collaboration with employees

Creating closed groups on social media has become a trend for enterprises today. These groups allow people in the organization to share their feedback about workplace, their work, etc. Since, most of the people use social media via smartphones, it becomes convenient for them to respond.

HR can take monthly or weekly feedback from employees to learn about the experiences of employees and their collaboration with other teams in the organization. For improving performance, employees can be asked to rate the performance of other teams, or suggestions to improve work processes.

For employees who work remotely, HR can carry out the best collaborative practices and engage them with organizational activities. Hence, social media has expanded the office workplace and is helping human resources to improve sense of connectivity.

  • Social learning

The term ‘social learning’ isn’t a new thing. People have always been learning from others at the workplace. It’s just that social media is transforming it. The enterprise social apps are accelerating the way an employee connect with seniors or experts in the organization.

It is not easy for seniors in the organization to meet every individual. But by conducting face-to-face learning programs on social media, they can communicate with every employee and help them learn new things and tactics.

  • Easier to get HR advice

To find solutions to HR related problems, people had to consult with experienced HR pros or study textbooks. But that has changed today. Anyone can share his/her queries on social media and ask people for suggestions.

HR pros connect with a lot of people on LinkedIn to know about people and hire them. Hence, the posts about queries reach easily to experienced HR executives. They can comment or message the response and help the individuals.

Further, there are people on social media who have experienced the same problems. They too can respond and sort the things out.

  • Faster sharing of organizational updates

Organizations keep on updating their company policy, code of conduct, or any other information that might be relevant to employees. There can be changes in the board of directors or managers. The company might witness merger or acquisition. HR can use social media to convey the message to employees or share it with general public.

They can also use it to clarify any misunderstanding or misconception about the company or its policies. If the company wins an award or certification, HR can share the news in no time and engage everyone.

Vaibhav Shah, founder & CEO of Techuz InfoWeb - leading web development company in India and USA, says through social media channels, we attract new talent and share regular updates about the company and new jobs. We think about employee retention and ensuring that our employees are able to embrace and engage with everything we offer.

  • Training employees online

Generally, organizations use halls and rooms in the company to train their employees or conduct examinations for any certifications or other purposes. Today, social media has changed that scenario.

Employees can be trained on their workstations using live videos and webinars on social media platforms. Trainers and examiners can keep track of them from anywhere and educate them without any hassle.

HR executives today are conducting online interviews using social media to save time and resources. With so much to do in so little time, social media has emerged out as a boon for human resources department.

Wrapping up:

Social media is an effective medium for organizations to achieve their HR goals. They can easily reach targeted audiences not only for recruitment processes but also for engaging with employees. These platforms help HR to build relationships and share organizational stories.

Know of more ways that help companies achieve HR goals using social media? Feel free to let us know via the comments section below.

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Vaibhav Shah
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