Why Dynamics 365 CRM? Benefits of Microsoft Dynamics | Kmicro Tech

Do you know why dynamic 365 CRM is essential for business growth? Let us find out why - This CRM not merely improves operational efficiency but also delivers an adaptable workflow machine that assists businesses in automating processes. Furthermore, dynamic 365 CRM operates according to your organization and allows the user to customize the work method.

What Is Microsoft Dynamics 365?

Microsoft Dynamics 365 helps mid-market companies facilitate business relationships with customers, prospects and team members. It includes a collection of cloud apps to help manage a variety of business processes, from sales to operations to accounting.

Dynamics 365 gives employees the practical tools they need to be more productive, improve customer relationships and win more business. It also offers executives valuable insights into performance and opportunities through its business intelligence platform.

Because Dynamics 365 combines CRM and ERP capabilities, organizations can effortlessly streamline the way they communicate both internally and with customers.

Benefits of Using Dynamics 365

There are tons of CRM products out there – so how do you know whether Dynamics 365 is the right move over competing products?

To help you decide, we’ve compiled seven of the top benefits of Dynamics 365:

1. Easy to Use and Deploy

You can use Microsoft Dynamics 365 in the cloud or in a hybrid cloud environment. It’s simple to manage and deploy in whichever way you need based on your budget and infrastructure.

Since Dynamics 365 is cloud-based, it’s ideal for companies with a BYOD policy. Employees can easily access their Dynamics 365 apps from Outlook, a web browser or any mobile device.

2. Fully Integrates With Microsoft Products

Dynamics 365 easily integrates with other Microsoft products, including the full Office 365 suite. These integrations allow companies to move from Dynamics 365 to Outlook for communication, to Power BI for data analytics or to SharePoint for documentation.

The easier it is to work and move between apps, the less time employees have to spend transferring data between applications and learning new platforms.

3. Reduced Sales Cycle

Dynamics 365 gives sales teams access to a wealth of insightful customer data – whether they’re working in the field or taking a call in the office.

Your team will be able to craft fast responses and deliver information without having to say, “Let me get back to you on that.” And companies gain a complete picture of each prospect’s journey, allowing them to create more targeted selling experiences.