It is also crucial for users to fix the Orbi purple light issue quickly. You can use the below methods to solve the problem instantly.
Disconnect Unwanted Devices
Your internet may fail to function if your network is overcrowded, causing connectivity issues. The purple light on your Orbi device may be caused by this congestion. It's very simple and easy to do this, all you have to do is remove any unused or unwanted devices from the network. By doing this, your Orbi will have more bandwidth and your purple light will disappear. Using the app or the router settings, you can disable or disconnect unwanted devices by going to the menu of the connected device. Unwanted or unused devices are now removed from the network. Here it is also necessary to check whether the Orbi purple light is solved or not.
Restart the Entire Orbi Network
Your Orbs' purple light may persist even after removing non-used or unwanted devices from your network. You can try restarting your router if that does not work. It is necessary to turn off the router, modem, and satellite to complete this step. You need to be patient and follow the steps in order. Here, you can check out the below steps.
- You need to turn off the satellite, the router, and the modem.
- After unplugging them, wait for a few minutes before plugging them back in.
- Turn on the modem, connect it to the power source, and wait around two minutes before using it.
- Connect the router to the power source and turn it on.
- Make sure the satellite is plugged in and turned on.
- The satellite and router must boot and connect before you can use them.
The purple light is removed by restarting the computer.
Check for Damaged or Loose Connections
There is a high chance that loose or damaged cables or wires are causing the purple light on your Orbi. When you moved the router or cleaned around it, it is possible the wires and cables became loose.
- Firstly, disconnect all of your router's cables and check them for damage.
- Ensure that all cables are securely connected to the port by reconnecting all cables.
- Make sure the purple light has gone away by restarting your router.
- The purple light may still be present if the cables are damaged or loose on the modem or satellites.
- Whenever a cable is faulty, you can replace it, connect it, restart the router, and see if that resolves the problem.
Here you can check if the Orbi purple light issue is solved or not.
Factory Reset Orbi Device
You can factory reset your Orbi if you have already tried the above steps and it still shows a solid purple light. Usually, router firmware errors or flaws cause this problem, which can be fixed with a factory reset. All settings, passwords, and configurations are removed during a factory reset. Check out the below steps for the factory reset of your Orbi device.
- Your router has a reset button at the back.
- With a needle or pointed object, press the pinhole opening. It is recommended that you hold the needle for about 10 seconds.
- Once the device has rebooted to factory settings, release the button gently.
- Turn on the router during this process.
Now you can check whether the Orbi purple light issue is solved or not.
Wrapping Up
It is also imperative to use the above steps to fix the Orbi purple light issue. It is a simple process, and it takes a few minutes to complete.
